Caterpillar EP20CN Forklift Service Manual (99759-67110)

This Cat EP20CN is an electric counterbalanced truck used for pallet movement around warehouse aisles, docks, and charger bays. When a second-shift breakdown pulls one from service, the maintenance tech reaches for this manual to trace the fault, set adjustments, and return the truck to work. I've used this kind of workshop book when a battery swap or drive problem needs more than a quick inspection.

What this manual helps you do

• Trace wiring, control circuits, and electrical faults.
• Diagnose traction motor, controller, steering, brake, and drive-unit problems.
• Follow procedures for hydraulic, mast, fork, axle, and chassis repairs.
• Adjust and verify service systems after component replacement.
• Troubleshoot fault symptoms using service data and repair procedures.

Who this is for

This suits warehouse maintenance techs, plant maintenance teams, dealer technicians, independent forklift repair shops, and rental fleet mechanics working on electric Cat trucks. It is a workshop service manual for the lift truck trade, with the operator handbook available as a companion volume.

FAQ

Q: What do I receive, and how is it organised?

A: You receive 3 Cat publications delivered as 17 PDF files, split by section, with 482 pages total. The set has a real text layer for searching and copying, and the pages can be printed or zoomed for shop work.

Q: Which trucks and serials does it cover?

A: It covers EP16N, EP18N, EP20CN, and the EP16N-EP20CN range, including EP20CN serial ETB17-20011-up. That gives you the model and serial fit to confirm before starting repairs.

Q: How does it fit the job I'm doing?

A: Use it for in-house repair, electrical diagnosis, hydraulic and mast work, drive-unit service, adjustments, and troubleshooting on the electric truck. It is the manual to pull up when uptime matters.

For a matching truck, this set gives your shop the repair procedures and service information needed to diagnose faults and get the EP20CN back into the aisle.

Models covered by this manual

Caterpillar publication 99759-67110 is the factory service manual for the EP20CN, serial range ETB17-20011-up. The same publication covers 2 further forklift models: EP16N, EP18N. The cover also lists EP16N-EP20CN. Check the model and serial number on your data plate before ordering.

Table of Contents:

• N·m
• Second gear
• Ball bearing
• Third gear
• Main case, Dowel pin
• N·m
• N·m
• N·m
• N·m
• MPa
• MPa
• MPa

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